Microsoft, Neocase, and Altico Present:

HOW TO
Control Customer Support Costs
Create New Revenue Streams
Increase Customer Satisfaction

You’re invited to a special “lunch and learn” event at the Microsoft facility in Waltham, Massachusetts on Thursday, June 14th, sponsored by Microsoft, Neocase Software, and Altico Advisors.    From 12:00 noon to 2:00 pm, over a scrumptious lunch, your sponsors will present tangible tips on how to transform your customer support center, providing better service at a lower cost. 

Our featured speaker, Doug Adams from Microsoft, will kick off the event with a brief overview of the Microsoft Application Platform that supports the people, who control the processes, that lead to operational excellence.  Then Altico and Neocase will walk you down the path for meeting your customers’ support and service needs profitably:

• 4 ways to cut customer service costs
• 3 ways to create revenue opportunities
• 2 ways to build customer loyalty
• 1 solution that does it all!

The solution is Microsoft Dynamics CRM integrated with the powerful Neocase applications that drive consistent and measurable improvements in all areas of your customer business processes.  The solution provides robust, role-based CRM capabilities to anyone who uses the Microsoft® Office System or Microsoft Office Outlook® software.  The solution is fast, flexible, and affordable.

For a demonstration of the live application, click here to register now.  Or call Anna Coles from Neocase at 415-402-5670.

Date:  Thursday, June 14
Time:  Noon to 2:00pm
Venue:  Microsoft, 201 Jones Road, Waltham, MA
Cost:  Free

Come lunch with us.  We’ll nourish your appetite for learning how your company can provide world class service and support to your customers at an affordable price.

Don’t miss out – Attendees will be entered in a drawing for Best Buy Gift Cards and Microsoft Office Pro, Vista, and Streets software.

Marcia Nita Doron                                             Anna Coles
Marketing Director                                            Channel Program Manager
Altico Advisors                                                 Neocase Software
2 Mount Royal Avenue, Suite 410                        50 California Street, Suite 2500
Marlborough, MA 01752                                     San Francisco, CA 94111
508-485-5588 x107                                          415-402-5670
mdoron@alticoadvisors.com                               anna.coles@neocasesoftware.com
www.alticoadvisors.com                                    www.neocasesoftware.com