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“Our server was dying. We needed to upgrade Great Plains. Rapid turnaround was essential to minimize downtime. And our IT department was stretched so thin that we couldn’t realistically or reasonably expect them to take on the project. The timing was just so critical, not simply because we couldn’t afford any significant downtime, but also because if the server died before we replaced it, we would have been in serious trouble. So we turned to Altico Advisors and they did the job. The server migration and software upgrade were virtually painless. Plus we can now reap the added benefits of the newest version of Great Plains. We’re a happy Altico client.”
CIO, Venture Capital Firm
The Challenge
- Server needed to be replaced immediately
- Rapid turnaround required to minimize downtime
- IT department was stretched too thin, needed outside help
The Solution
- Migration to new server conducted over a weekend with no down time
- Upgrade to newest version of Microsoft Great Plains
- Single point of contact provided by Altico Advisors
The Benefits
- New server can handle the current load
- Latest version of Microsoft Great Plains has added functionality that is really needed to manage 32 companies
- System now has room for anticipated growth
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